Service Engineer - North Allerton - Salary Negotiable DOE - Start ASAP

Location:
North Yorkshire
Industry:
Engineering & Manufacturing
Position:
Service Engineer
Display Salary:
Negotiable depending on experience
Date Posted:
14 Dec 2018
Vacancy Type:
Permanent
Reference:
JW13043
Job Description
Working on behalf of a fantastic company based in North Allerton looking to add a Service Engineer to their rapidly growing workshop . 90% of your time will be spent out on the road but you will be based at North Allerton .
 
The purpose of the role ; 
 
To execute service engineering activities and processes for the installation, commissioning, servicing and repair of the companies products in a professional manner focusing on the safety, quality, efficiency and on time delivery of your service.
 
Your responsibilities will include ;
  • Execute product installations, commissioning, servicing and repairs at customers locations in a professional manner focused safety, quality, efficiency and on time delivery of service.
  • Provide technical and engineering support to customers and the company both on-site and remotely via telephone and/or email communication to address enquiries and resolve issues in a timely manner.
  • Coordinate activities with Customer Service Technicians to ensure effective planning, organization and delivery of service engineering schedule.
  • Ensure all visit reports and or service documentation are completed accurately to the required standard in a timely manner.
  • Ensure all work and time is recorded appropriately on the required documentation and through the required systems in a timely manner.
  • Ensure maintenance vehicles are correctly stocked and maintained in a professional, clean, tidy and organized manner in accordance with general safety, 5S and housekeeping standards.
  • Ensure work areas both on and offsite are maintained in a professional, clean, tidy and organized manner in accordance with general safety, 5S and housekeeping standards.
  • Attend functional and business meetings as required and support other departments in order to meet Company objectives.
Ensure company policies and procedures are followed by the team members.
 
Skills desired for the role ;
 
  • 2-3 years’ experience of working as a Service Engineer in an industrial product environment with mechanical and electrical experience essential and PLC experience preferable although not essential.
  • Ability to establish strong working relationships and engagement with a wide variety of internal and external stakeholders and customers.
  • Ability to work under pressure, within tight deadlines, with flexible approach to working hours and a motivated team player.
  • Process driven, detailed and solutions orientated, with experience of working in a formal, continuous improvement culture
  • Strong effective decision making, organizational and time management skills and with a wide range of negotiating and influencing skills
  • Excellent logical reasoning, root cause analysis, deductive problem-solving and analytical abilities.
  • Good communication & IT skills
  • Full, clean UK driving license
Responsibilities from the company ; 
 
  • Contribute to productivity and morale by communicating problems promptly to management and by assisting members of immediate, and wider teams, when required, to the best of job holder’s abilities.
  • Identify improvements and cost reduction opportunities, supporting and participating in lean and continuous improvement activities.
  • Communicate effectively with management and other staff in order to improve morale and teamwork as well as better understanding of, and progress towards overall Company goals.
  • Occasionally as is required work extra hours to meet business deadlines.
  • Complete as is required by the Manager and/or Company activities to ensure the smooth running of the Business where such duties are appropriate to the grade and/or position of the job holder.
Responsibilities from the individual ;
 
  • Act in a manner that a reasonable person would expect from a member of staff.
  • By general demeanor and professionalism ensure always that the image presented of the Company is a positive one.
  • Undertake, and participate in, the Company appraisal and reviews.
  • Actively participate in training and development courses appropriate to job holder’s role and maximize opportunities for self-development by identifying any additional training needs you may need.
  • Do not, without due authorization (or taking all reasonable care) and good faith, divulge private or strictly confidential information relating to the Company or to its staff, customers, suppliers or applicants, and particularly in respect of personal data.
  • Report any area of concern to their Manager.
  • Be aware of, adhere to and at all times carry out their duties and conduct with due regard to the Company’s policies and procedures.
Health and safety requirements
 
  • To work safely at all times in line with health and safety legislation.
  • To be aware of, and adhere to all Company Safety, Quality, Environmental and Hygiene requirements.
  • To ensure correct personal protective equipment is worn / used by job holder.
Ensure that identified risks are reported to Manager
 
Package information 
 
Salary Package: Negotiable dependent on experience.

      Overtime x 1.5 including weekends and bank holidays.

Hours Worked: 45 hrs. Per week
 
Holidays           : 20 days per year (+1 day for every 3 years’ service up to 25 days)